Brand guide · Kyota
Kyota has two chairs we track. The Genki M380 comes fully assembled with a 360° 4-node mechanism, voice command and calf kneading; the Kansha M878 steps up to 4D rollers, a 5'4" to 6'9" height range and a 300 lb rating.
Kyota publishes a 4-year residential warranty and US phone support. The return and delivery terms for a given order are not confirmed here, and the built-region line is a region rather than a country, so ask the seller.
The site also lists Preferred and Enhanced tiers; the standard tier is the Kyota Promise.
Warranty-service number also published on kyotamassagechairs.
| Chair | Rollers | Track | Height range | Weight limit | Box size (in) | Price band |
|---|---|---|---|---|---|---|
| Kyota Genki M380 | 4-node | Not published | Not published | Not published | Not published | $2,000–$3,000 |
| Kyota Kansha M878 | 4D | L-track | 5'4"–6'9" | 300 lb | 3 × 1 × 66 in | $3,000+ |
Where a value is missing, the cell says so instead of a guess. Check the recent user feedback on Amazon before you buy. Last checked Oct 8, 2026.
The Genki M380 comes fully assembled and adds voice command plus calf kneading. The Kansha M878 needs the arm panels, footrest and air hoses attached.
The Kansha M878 covers 5'4" to 6'9" and rates to 300 lb. The Genki M380 gives neither, so ask the seller for the fit.
The Kyota Promise is a 4-year residential warranty. The return and delivery terms for this order are not confirmed, so ask the seller.